That Accessibility Widget on Your Municipal Website Isn't Protecting You — It's a Liability

If your municipal website has an accessibility overlay — one of those toolbar widgets that promises ADA compliance for a few hundred dollars a year — you need to know the truth: it's not making your site accessible, it's not going to protect you from a lawsuit, and the disability community actively opposes these products. Here's a thorough breakdown of why overlays fail, what the DOJ has said about them, and what your municipality should do instead before the April 2027 deadline arrives.