"The Website Contact Form Is Broken Again." — Why That Sentence Should Be the Last Straw With Your Agency
If you've ever had to tell your marketing agency that your website contact form is broken — again — it's time to ask harder questions. A broken form isn't a minor glitch. It's a silent lead killer, and it's a sign that the people managing your website aren't treating it like the revenue-generating asset it is. Here's why this keeps happening, why WordPress is usually the culprit, and why your business deserves better.
Agency Behind the Scenes: When the Specialist Leaves and Nobody Knows What You Were Getting
It happens more often than any agency will admit. A digital marketing specialist leaves, a new one steps in, and the account manager responsible for your relationship has no idea what was actually being done on your account. No documentation. No process. No continuity. And while they figure it out internally, your campaigns drift — and your money burns.