How to Write an RFP for a Municipal Website Redesign That Actually Protects Your Municipality — What to Require, What to Watch Out For, What Contract Language Matters

Your RFP is your protection. It defines what you're buying, how it will be measured, and what happens when the vendor doesn't deliver. Most municipal website RFPs fail on accessibility — vague language, no testing requirements, no remediation obligations, no contract teeth. Here's how to write one that actually protects your municipality and ensures the site you're paying for works for every resident.