The Most Overlooked Accessibility Failure on Municipal Websites Isn't the Website — It's the PDFs

The biggest accessibility failure on most municipal websites isn't the website — it's the PDFs. Meeting minutes uploaded as scanned images. Permit applications without labeled form fields. Budgets with untagged tables. These documents are what residents actually need, and for many residents with disabilities, they're completely unusable. Here's what makes a PDF accessible, why overlays can't fix it, and how municipalities can start making progress today.