What ChatGPT Says When Someone Asks "What's the Best Credit Union Near Me?"

When a potential member types "what's the best credit union near me?" into ChatGPT, most credit unions don't show up — not because their products aren't competitive, but because AI has nothing concrete to cite about them. In this post, we break down exactly how ChatGPT decides which institutions to recommend, why 87% of AI citations on credit union queries come from third-party sources your institution doesn't control, and what specific content and authority signals you need to build to start appearing in the answers your next members are already getting.