AI Knows Wade's Care First. It Just Won't Recommend It.
Ritner Digital Ritner Digital

AI Knows Wade's Care First. It Just Won't Recommend It.

Wade's Care First scored 9 out of 30 in our AI visibility audit, and all 9 points came from prompts that already named the practice. Across the Kentucky, New York and Texas prompts, plus two clinical questions, ChatGPT, Claude and Gemini never recommended it once. They named LifeStance, national platforms and a small Texas practice that had written its own comparison page. A booking platform turned out to be the engines' main source on the practice. The full transcripts are in the post, along with a seven-step roadmap to fix it.

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Honoring Takedown and Edit Requests Is Part of the SEO Job
Ritner Digital Ritner Digital

Honoring Takedown and Edit Requests Is Part of the SEO Job

SEO puts content about real businesses and people onto the web, where Google, archives and AI answers keep repeating it. That makes handling correction, anonymization and takedown requests part of the job. Here's what the law requires, what journalism learned about unpublishing, how to make a removal actually stick, and how we handle requests ourselves.

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Cincinnati Review Benchmarks by Industry: How Many Google Reviews You Actually Need to Compete
Ritner Digital Ritner Digital

Cincinnati Review Benchmarks by Industry: How Many Google Reviews You Actually Need to Compete

Every owner has done the math staring at a competitor's profile: they have 212 reviews, you have 31 — is that the gap? Here's the quantified answer: the research ladder (10 reviews for credibility, ~40 before consumers trust a rating, ~47 to match the map-pack average, 100+ for the conversion tier), why a 4.7 with a hundred reviews beats a perfect 5.0, industry-by-industry benchmarks, and the Cincinnati correction — your real benchmark isn't a national table, it's the top three profiles in your own neighborhood's map pack, auditable in five minutes. Plus the most hopeful finding in the data: dentists hold a 4.9 average on two reviews a month. The gap is almost never satisfaction. It's a system for asking.

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