What a Municipal Website Redesign Actually Costs — And How to Pay for It Without Blowing Your Budget
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What a Municipal Website Redesign Actually Costs — And How to Pay for It Without Blowing Your Budget

A website redesign isn't a surprise expense — it's a plannable one. For New Jersey municipal CFOs facing the DOJ's April 2027 accessibility deadline, the question isn't whether to fund web accessibility work but how. From capital bonding to shared services agreements to phased approaches that spread costs across budget years, the funding mechanisms already exist in New Jersey's municipal finance framework. Here's what the numbers actually look like and how to build a financial plan that works.

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The Most Overlooked Accessibility Failure on Municipal Websites Isn't the Website — It's the PDFs
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The Most Overlooked Accessibility Failure on Municipal Websites Isn't the Website — It's the PDFs

The biggest accessibility failure on most municipal websites isn't the website — it's the PDFs. Meeting minutes uploaded as scanned images. Permit applications without labeled form fields. Budgets with untagged tables. These documents are what residents actually need, and for many residents with disabilities, they're completely unusable. Here's what makes a PDF accessible, why overlays can't fix it, and how municipalities can start making progress today.

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How to Write an RFP for a Municipal Website Redesign That Actually Protects Your Municipality — What to Require, What to Watch Out For, What Contract Language Matters
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How to Write an RFP for a Municipal Website Redesign That Actually Protects Your Municipality — What to Require, What to Watch Out For, What Contract Language Matters

Your RFP is your protection. It defines what you're buying, how it will be measured, and what happens when the vendor doesn't deliver. Most municipal website RFPs fail on accessibility — vague language, no testing requirements, no remediation obligations, no contract teeth. Here's how to write one that actually protects your municipality and ensures the site you're paying for works for every resident.

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More Than Half Your Residents Are Visiting Your Municipal Website on a Phone — And Most Municipal Sites Aren't Built for Them
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More Than Half Your Residents Are Visiting Your Municipal Website on a Phone — And Most Municipal Sites Aren't Built for Them

Your residents aren't sitting at desktops when they need something from their local government. They're on their phones — in the car, at the kitchen table, standing in the driveway, sitting in the parking lot before a council meeting. For most New Jersey municipalities, mobile traffic makes up 60 percent or more of all website visits. And for most of those municipalities, the mobile experience is an afterthought. Here's why that's a problem and what mobile-first design actually looks like for local government.

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Your Municipality's Payment Portal Is Probably the Least Accessible Part of Your Website — And the Hardest to Fix
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Your Municipality's Payment Portal Is Probably the Least Accessible Part of Your Website — And the Hardest to Fix

Your municipal payment portal is probably the most-used feature on your entire website — and it's almost certainly the least accessible. Dynamic URLs that automated scanners can't follow, iframes that separate the payment experience from the rest of your site, and third-party vendors who may not prioritize accessibility create a compliance blind spot that most municipalities don't even know they have. Here's how the problem works, why it's your responsibility even though it's someone else's platform, and what to do about it.

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That Accessibility Widget on Your Municipal Website Isn't Protecting You — It's a Liability
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That Accessibility Widget on Your Municipal Website Isn't Protecting You — It's a Liability

If your municipal website has an accessibility overlay — one of those toolbar widgets that promises ADA compliance for a few hundred dollars a year — you need to know the truth: it's not making your site accessible, it's not going to protect you from a lawsuit, and the disability community actively opposes these products. Here's a thorough breakdown of why overlays fail, what the DOJ has said about them, and what your municipality should do instead before the April 2027 deadline arrives.

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What a WCAG 2.1 AA Audit Actually Looks Like for a Small New Jersey Municipality
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What a WCAG 2.1 AA Audit Actually Looks Like for a Small New Jersey Municipality

The April 2027 deadline for WCAG 2.1 AA compliance is fourteen months away, and most small New Jersey municipalities still don't know where their websites stand. The biggest reason? Nobody's explained what an accessibility audit actually involves. Here's a complete walkthrough — what it tests, how long it takes, what it costs, and what you're supposed to do with the results — written for the municipal administrators and elected officials who need to make this decision.

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Your Outdated Municipal Website Is Sending a Message — And It's Not a Good One
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Your Outdated Municipal Website Is Sending a Message — And It's Not a Good One

Every day, residents visit your municipal website expecting to find answers — and too many of them land on a site that looks like it was built during the last administration. An outdated website doesn't just make it hard to find information. It sends a message about how your municipality operates, how much it values residents' time, and how seriously it takes transparency. Here's what that message really sounds like and why the cost of waiting keeps getting higher.

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Why Marketing a BPO Company Is Nothing Like Selling Software — And What to Do About It
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Why Marketing a BPO Company Is Nothing Like Selling Software — And What to Do About It

If you run a BPO company, you already know that selling outsourcing services is nothing like selling software. There's no free trial, no product demo, and no way to show a prospect exactly what they're buying before they commit. You're asking businesses to hand over a critical function and trust that your team will deliver — and your marketing has to close that trust gap long before your sales team ever picks up the phone. Here's why most BPO marketing misses the mark and what actually works.

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"The Website Contact Form Is Broken Again." — Why That Sentence Should Be the Last Straw With Your Agency
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"The Website Contact Form Is Broken Again." — Why That Sentence Should Be the Last Straw With Your Agency

If you've ever had to tell your marketing agency that your website contact form is broken — again — it's time to ask harder questions. A broken form isn't a minor glitch. It's a silent lead killer, and it's a sign that the people managing your website aren't treating it like the revenue-generating asset it is. Here's why this keeps happening, why WordPress is usually the culprit, and why your business deserves better.

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How Lawyers Get Leads Online in Michigan
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How Lawyers Get Leads Online in Michigan

Michigan's legal market is crowded with over 45,000 licensed attorneys all competing for the same pool of potential clients. The difference between firms that are booked out for months and firms that are struggling almost always comes down to one thing — their online presence. This guide breaks down every major strategy Michigan law firms are using right now to generate consistent, high-quality leads online and what separates the firms getting results from the ones burning money.

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Content Marketing Is a Lot Like Fishing
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Content Marketing Is a Lot Like Fishing

Content marketing and fishing have more in common than you might think. You're picking your spot, choosing your bait, and figuring out what gets a bite. Whether it's service pages, industry pages, or location pages — the strategy is all about testing, adjusting, and landing the catch.

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Social Media Management for Plumbing Contractors
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Social Media Management for Plumbing Contractors

You didn't become a plumber to post on Instagram. But social media works for plumbing contractors — not with trends and memes, but by showing up, doing the job right, and proving it. Here's what to post, which platforms matter, and when it's time to hand it off to a team that understands the trades.

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Migrating from Batch-and-Blast Email to a Customer Journey Platform — And Who Actually Handles the Data Migration
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Migrating from Batch-and-Blast Email to a Customer Journey Platform — And Who Actually Handles the Data Migration

The gap between a batch-and-blast tool and a customer journey platform isn't just a feature gap — it's a data architecture gap. If nobody bridges it properly during migration, you end up with a shiny new platform running the same lazy emails with a more expensive subscription. Here's what the migration actually involves and who should handle it.

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Are Trifold Brochures Worth the Cost in 2026?
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Are Trifold Brochures Worth the Cost in 2026?

Trifold brochures used to be a marketing staple — but in 2026, are they still worth the investment? With printing costs rising and digital dominating, we break down the real pros, cons, and when testing a more traditional marketing approach might actually give you an edge.

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Do I Need More Than 10 Pages for My Website?
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Do I Need More Than 10 Pages for My Website?

More pages doesn’t automatically mean more traffic. If you’re wondering whether your website needs more than 10 pages, the answer isn’t about volume — it’s about strategy. Here’s what actually drives SEO, credibility, and conversions (and when adding pages makes sense).

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